Volkswagen’s passenger
car brand has begun technical modification of affected vehicles, beginning with
engine type EA 189.
The
first model that customers will be soon able to make a service appointment for
is the Golf TDI Blue Motion Technology (BMT) with a 2-litre engine.
In Europe around 15,000 Golf cars with a
manual gearbox are affected and being called to the workshops. Further
Volkswagen passenger car brand models will follow shortly in the recall
process.
In the development of the technical measures, “customer-friendly
solutions” are said by VW have top priority.
This is why the vehicles concerned will be
staggered in several groups for the workshop recall to ensure efficient
implementation of the modifications.
Following examination and confirmation by the Federal
Motor Transport Authority (KBA), all customers affected have already received a
first letter informing them about the recall measure. However, the company has given no indication of the precise nature of the work that service mechanics will carry out to customers' cars, including which components may have to be exchanged or re-programmed.
In a further letter at a later point in time
the vehicle owners will be asked to make a workshop appointment with a
Volkswagen partner company of their choice. This letter will shortly be sent to
all owners of Golf 2-litre TDI BMT
In close coordination with the Federal Motor
Transport Authority it is Volkswagen's declared aim that the technical solution
does not result in any changes to the fuel consumption levels, performance data
or noise emissions of the vehicles concerned. For the Golf 2.0l TDI BMT the KBA
has confirmed that this objective has been achieved in full,
The car maker says it is working at “full
speed” to implement the technical solutions and will rectify all vehicles affected
by the NOx issue. This will be done in close coordination with the responsible
authorities.
In
Europe Volkswagen is exercising its right as a manufacturer to remedy defects.
Volkswagen customers will not incur any costs as a result of these technical
measures. Furthermore, as part of the recall process all customers will be
offered appropriate replacement mobility options free of charge.
Over and above this the vehicles affected are
technically safe and roadworthy. They can be driven on roads without any
limitations until the modifications are implemented. The implementation of the
necessary technical measures is being carried out throughout Europe in
accordance with a timetable and action plan coordinated with the KBA.
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